About the role

Fortis is looking for a motivated and dynamic Telesales Representatives/ Call Centre Executives to join our team. The ideal candidates will have a proven track record in telesales, particularly within the telecom, banking (credit cards), or real estate sectors.

What you’ll be doing

Successfully onboard a minimum of 20 merchants each month, ensuring all KYC documents are collected and uploaded to CRM
Make a number of calls per month to potential clients (as per the target)
Maintain accurate records of all sales activities and customer interactions in the CRM system
Provide exceptional customer service and follow up on leads to ensure a high conversion rate
Meet or exceed monthly sales targets and KPIs
Collaborate with the sales team to develop and implement effective sales strategies

Who we're looking for

Arabic-speaker (a must)
1-2 years of experience in telesales or a call centre environment
Previous experience in telecom, banking (credit cards), or real estate is preferred
Strong communication skills
Ability to work independently and as part of a team
Self-motivated with a results-driven approach
Familiarity with CRM systems, particularly Pipedrive, is an advantage

What we offer

Remote work
Fix commission per month upon fulfilling the condition of onboarding a minimum of 10 merchants with completed KYC documents
Additional commission of the gross profit for each merchant onboarded beyond the minimum requirement
Opportunity for full-time employment as a Sales Executive with Fortis based on performance over a 6-month period (if based in the UAE)

Apply for this role

About Fortis

Fortis is a Dubai-based retail tech company focused on the digital interaction experience of retail businesses and their customers. At the core of our endeavor is developing an omnichannel platform and a suite of client interfaces and services spanning web, app, smartPOS systems, and more. These tools empower merchants and customers and assist other businesses collaborating within this ecosystem.

The Fortis solution helps to sell and get paid seamlessly in-person and online with convenience, communicate with customers when needed, attract new customers and retain existing ones, and run the business efficiently. Fortis works for entrepreneurs who are creating businesses for the retail customer. We focus on micro, small, and medium-sized companies, the most extensive segment that forms the backbone of the modern economy. Still, we are also open to working with large enterprises.

Connecting merchants and their customers

Customers, sales, payments, goods, deliveries, employees, orders, discounts, marketing campaigns – everything that connects you to your customers – in one place.

What makes us Fortis

Our main priorities are inspired employees, successful partners and satisfied clients. We are confident about the way we should act to follow our aspiring heights.

The best place to work

We provide our team members with modern and fully equipped office space as well as a selection of benefits.

More about Fortis

Telesales Representative