The UAE retail market is growing exponentially and stood at $138 billion last year. While the growing retail market is a great opportunity for anyone who wants to start a retail business, it is also competitive. Businesses that survive and end up being successful ensure the best customer experiences and set themselves apart from competitors.

One thing that successful businesses do in Dubai to facilitate their customers is invest in technology such as POS software that not only expedites checkouts but also helps businesses support credit/debit card transactions and mobile payments.

Whether you are a large retail store, a small kiosk, a grocery shop or a restaurant, customers in Dubai expect a seamless experience. So, if you are planning to start a retail business in Dubai, it is essential that you invest in the best technology, starting off with the best POS system.

In this article, we will discuss and compare the best available POS software in Dubai and which one you should choose for your business.

Why Do You Need POS Software in Dubai?

A good POS software is essential due to the speedier checkouts and greater accuracy it offers compared to the old-fashioned manual pen, paper, or calculator. However, modern POS solutions go even further, as they have evolved into comprehensive business applications. The best POS software in Dubai can integrate with your existing systems to help you manage and track your orders in real time, generate sales reports, and handle your customer relations effectively.

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8 Best POS Software in UAE

Every business is different, not just in what they offer but in how they operate in terms of scale, the systems and solutions already in place, and their own strengths and weaknesses, so when it comes to choosing the right POS software in the UAE, there is no universal answer; it is a matter of determining which is the best fit for your business’s exact needs.

Let’s take a look at eight of the top POS solutions available and how the unique benefits of each might help your business. What makes these systems stand out, and why are they highly recommended for small businesses in Dubai?

1. Fortis

Fortis is a SmartPOS software that has been specially designed for small and medium sized businesses. What sets Fortis apart from its competitors is that it has the ability to upgrade your existing network machines into a fully-fledged POS system, so you can accept orders and process payments from a single device. With Fortis, you don't need to invest in extensive equipment that not only costs a lot but also takes up a lot of space. 

The software also comes with a comprehensive back office system that helps you keep track of your sales and customers. 

Here is what you can do with Fortis SmartPOS: 

1. Add your catalog to the machine and take orders 
2. Accept card cash and online payments
3. Create an online catalog with one click and start selling online
4. Create online payment links and allow customers to pay online without any hassle
5. Track and manage orders
6. Capture customer information and track their purchase history
7. Give discounts to customers with in-built loyalty programs
8. Generate reports about your sale trends and 

Recommended reading: Cloud POS System Benefits

2. Foodics

Foodics has carved out a niche in the food and beverage industry in Dubai. This cloud-based POS system helps manage everything from order processing to inventory control, making it an excellent choice for restaurants, cafés, and fast-food chains. It also provides a mobile solution and allows staff to take orders directly at the table or even remotely.

Key Features:

• Specifically designed for the food and beverage industry
• Real-time data access from anywhere
• Multi-branch support
• Comprehensive reporting and analytics
• Mobile POS functionality for flexibility

3. Adyen

Adyen POS is another excellent option for businesses looking for a secure and scalable payment processing solution. The software is known for its omni channel payment processing, which integrates online, in-store, and mobile payments into one platform. Adyen is ideal for businesses looking to expand and cater to customers both online and offline.

Key Features:

• Omnichannel payment processing
• Secure transactions with fraud protection
• Scalable to meet growing business needs
• Advanced reporting tools
• Integration with online and mobile payments

4. Zbooni

Zbooni is a flexible software that caters to businesses of all sizes, including e-commerce businesses and traditional brick-and-mortar stores. It allows businesses to process payments, manage customer data, and track inventory all from a single platform. With both online and offline sales support, Zbooni is perfect for businesses transitioning into e-commerce.

Key Features:

• Supports both online and offline sales
• Customer data management tools
• Real-time sales tracking
• Easy-to-use interface
• Integration with social media and messaging apps

5. Syrve

Syrve is a POS system specifically designed for the hospitality industry. Whether you manage a hotel, restaurant, or event space, Syrve provides all the tools you need to manage orders, track sales, and maintain inventory. The software offers table and menu management features, as well as real-time reporting, to help streamline your hospitality operations.

Key Features:

• Tailored for the hospitality industry
• Table and menu management
• Real-time reporting and data insights
• Multi-location support for chain restaurants
• Staff management features

6. Square

Square is a well-known name in the world of POS software and offers a comprehensive solution for small to medium-sized businesses. It is particularly popular among retail businesses, cafés, and service-based businesses in Dubai. Square also offers a variety of add-ons, such as inventory management, online payment gateways, and employee management tools.

Key Features:

• No upfront hardware costs—use your tablet or smartphone
• Offers online store integration for e-commerce
• Built-in inventory tracking
• Simple, flat-rate payment processing fees
• Works well for small businesses with lower transaction volumes

7. Lightspeed

Lightspeed is another highly reputable system widely used by retailers and hospitality businesses across Dubai. Known for its robust features and user-friendly interface, Lightspeed is designed to help your business manage its inventory, process payments, and track sales with ease. It is particularly beneficial if you have multiple locations, as it offers advanced multi-location management tools.

Key Features:

• Ideal for retail and hospitality businesses
• Multi-location management tools
• Comprehensive inventory management features
• Advanced reporting and analytics
• Supports various payment methods

8. Vend

Vend is a cloud-based POS software tailored for retail businesses. It offers an intuitive platform for managing sales, tracking customer data, and controlling inventory. Vend stands out for its flexibility, as it works seamlessly on both iPads and desktop systems, giving you the freedom to choose your preferred hardware setup. One of the key benefits of Vend is its offline functionality, meaning you can still process sales even when your internet connection is down.

Key Features:

• Cloud-based, accessible from any device
• Works offline—perfect for busy retail environments
• Advanced inventory management and reporting tools
• Loyalty program integration
• Scalable for growing businesses

Which is the Best POS Software in Dubai?

When selecting the best POS software for your business, it's important to weigh the specific needs of your operations. Different businesses have different requirements, and choosing a POS system that aligns with your needs can significantly impact your success.

FeatureFortisFoodicsAdyenZbooniSyvreCloud-basedYesYesYesYesYesReal-time reportingYesYesYesYesYesIndustry focusAll sectorsF&BAll sectorsRetail, e-commerceHospitalityPayment integrationsYesYesYesYesYesScalabilityHighMediumHighMediumHigh

Why Fortis Can the Best POS Software for Your Small Business?

If you are a small business owner in Dubai, then Fortis SmartPOS software can be the best choice for you to upgrade your sales process. Here is why: 

1. Cost-effective for Small Businesses

Fortis is not only packed with features but also offers excellent value for money. Its subscription model makes it affordable for small business owners, allowing them to enjoy premium POS capabilities without breaking the bank.

Fortis SmartPOS can be an excellent choice for you if you don't have a lot of budget to spare to invest in a POS system. It is packed with features and offers excellent value for money. Its subscription model allows small business owners to enjoy premium POS capabilities without breaking the bank.

The SmartPOS software can be a good starting point if you still work with cash and want to start accepting all kinds of payments. It is also a good option for you if you already have a card machine and want to extend its functionality.  

2.  User-Friendly Interface

One of the biggest advantages of Fortis is its user-friendly interface. You won’t need extensive training to get your staff onboard, and the intuitive design ensures that even new users can get up to speed with ease. 

3. Comprehensive Cloud-Based Solution

Fortis is a cloud-based POS system, allowing you to access your business data from anywhere, at any time. So, whether you're managing a retail store, restaurant, or hotel, you can always stay on top of your operations. The ability to access real-time data ensures you can make decisions on the fly, keeping your business agile and competitive.

4. Expands Your Sales Channels

One of the most interesting features of the Fortis SmartPOS system is that it allows you to set up your online store with one click. So, you can expand your sales online without investing in creating and managing a website. You can easily share your catalog with your customers and allow them to pay online. If you are a service business, you can also create payment links and share it with your customers.  

5. Scalability

As your business grows, Fortis can grow with you. Since it doesn't require extensive investment in equipment, you can easily extend the number of users. Whether you're opening a new store or expanding your team, Fortis can accommodate your growth without disrupting operations.

6. Advanced Reporting and Insights

With Fortis, you gain access to comprehensive reporting tools that provide insights into sales, customer behavior, and inventory levels. These reports are detailed and easy to understand, making it simple for you to make informed decisions that drive growth.

Conclusion

With modern consumers holding high expectations for a seamless and highly personalized shopping experience, it is crucial to remove any possible friction that may deter them from completing a purchase or returning as a repeat customer. Choosing the right POS software in Dubai for your business not only improves customer experience but unlocks new insights and oversight into your entire operations.

In 2024, data-driven decisions are king, and the best POS systems in Dubai allow you to harness your data and customer relationships into actionable insights to remain competitive in the fast-growing, potential-filled market of Dubai. Reach out to our team to book a demo with Fortis POS today and see where it can take your business.

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